Privacy Policy

1. Introduction

At Phone Plug, we value your privacy and are committed to protecting your data. This policy explains how we collect, use, and safeguard your information.

2. Data We Collect

• Contact: Name, email, phone, address
• Device: Model, condition, IMEI
• Transaction: Purchase and repair history
• Technical: IP address, browser, and visit data

3. How We Use Your Data

• Process repairs and purchases
• Arrange pick-up/drop-off services
• Send service updates or offers (with consent)
• Comply with UK legal obligations

4. Data Retention

We retain your data only as long as required for service delivery, compliance, or customer support, after which it is securely deleted.

5. Your Rights

You have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us:

Phone Plug
Phone: 07881001882
Service Area: 10-mile radius coverage