Frequently Asked Questions

Most repairs are completed the same day, typically within 1-3 hours. Complex repairs like motherboard issues may take 24-48 hours. We'll provide an estimated timeframe when you book your repair.

We repair all major brands including Apple iPhone, Samsung, Google Pixel, OnePlus, Huawei, and more. If you're unsure, contact us and we'll confirm if we can help.

While walk-ins are welcome, we recommend booking an appointment to ensure faster service and avoid waiting times. You can book online or call us directly.

If we determine your phone cannot be repaired, we'll discuss alternative options with you. There's no charge for diagnostics, and we'll help you explore replacement or upgrade options.

Screen repair costs vary by phone model. Prices typically range from £40-£200. Contact us with your phone model for an exact quote. All prices include parts, labor, and warranty.

We accept cash, all major credit/debit cards (Visa, Mastercard, American Express), and contactless payments including Apple Pay and Google Pay.

Yes! If you find a lower price from a certified competitor for the same service and quality, we'll match it. Terms and conditions apply.

No hidden fees! The price we quote is the price you pay. This includes parts, labor, and warranty. We'll always inform you of any additional costs before proceeding.

All repairs come with a 90-day warranty covering parts and workmanship. If you experience any issues related to our repair within this period, we'll fix it free of charge.

Our warranty covers the specific repair performed. However, subsequent water damage or physical damage after the repair is not covered. We recommend using a protective case.

If the same issue returns within the warranty period, bring your phone back and we'll re-repair it at no cost. Your satisfaction is our priority.

We use high-quality OEM (Original Equipment Manufacturer) parts that meet or exceed original specifications. For iPhone repairs, we offer genuine Apple parts at a premium price.

Yes! We offer FREE pick-up and drop-off within a 10-mile radius of our shop in Eccles, Manchester. This service is available Monday-Saturday.

Simply call us or use our online booking system. Select the pick-up option, provide your address, and we'll collect your phone at your chosen time. We'll also deliver it back once repaired.

Yes, your device is fully insured during collection, repair, and return delivery. We take every precaution to ensure your phone's safety.

We can still help! Contact us to discuss delivery options. We may be able to arrange pick-up for a small additional fee, or you can post your device to us with tracked delivery.

Yes! We stock a range of quality accessories including screen protectors, cases, chargers, cables, and more. All accessories come with a satisfaction guarantee.

Unused accessories can be returned within 14 days with original packaging and receipt for a full refund. Opened items may be exchanged if faulty.

Yes, we buy used phones in good condition. Bring your phone to our shop for a free valuation. We offer competitive prices and instant payment.

Yes, we sell professionally refurbished phones that have been thoroughly tested and come with a warranty. Check our Products section or visit our shop to see current stock.

We're located at 50 Liverpool Road, Eccles, Manchester, M30 0WA. We're easily accessible by car and public transport, with street parking available nearby.

We're open Monday-Friday: 9:00 AM - 6:00 PM, Saturday: 10:00 AM - 5:00 PM, and closed on Sundays. Extended hours available by appointment.

Yes! We offer bulk repair services and corporate accounts for businesses. Contact us to discuss volume discounts and priority service options.

We offer data recovery services for phones that won't turn on or have screen damage. Success depends on the extent of damage, but we have a high success rate. Contact us for a consultation.